Shipping Policy
Shipping Policy — D’Nette Athletics
Last updated: April 2026
Thank you for shopping with D’Nette Athletics. Our goal is to provide a smooth, transparent, and reliable shipping experience. This Shipping Policy explains how orders are processed, fulfilled, and delivered when purchasing from dnetteathletics.store.
Order Processing Time
All orders placed through our store are processed within:
1–3 business days
Processing includes:
- Order confirmation
- Supplier fulfillment
- Packaging
- Carrier pickup
- Tracking number assignment
Processing times may be extended during:
- Holidays
- High‑volume seasons
- Supplier delays
- Inventory restocking
You will receive a confirmation email once your order has been processed.
Fulfillment Partners
D’Nette Athletics partners with trusted third‑party suppliers and major retailers, including but not limited to:
- AutoDS fulfillment centers
- Walmart
- Amazon
- AliExpress
- Home Depot
- CJDropshipping
- Other verified U.S. and international suppliers
This allows us to offer a wide range of products and competitive shipping times.
Note:
Orders may arrive in packaging from these suppliers. This is normal and part of our fulfillment process.
Shipping Times
Shipping times vary depending on the supplier, product location, and destination.
Estimated Delivery Windows
- United States: 5–15 business days
- Canada: 7–20 business days
- United Kingdom: 7–20 business days
- Australia: 7–20 business days
- International: 10–25 business days
Some items may arrive sooner, while others may require additional time depending on carrier performance and customs processing.
Multiple Shipments
If your order contains multiple items, they may ship separately depending on supplier availability.
You may receive:
- Multiple tracking numbers
- Packages arriving on different days
This is normal and ensures faster delivery.
Tracking Information
Once your order ships, you will receive an email with your tracking number.
Please allow 24–72 hours for tracking updates to appear.
Tracking may temporarily show:
- “Label Created”
- “In Transit”
- “Pending”
This is common while carriers process the package.
Shipping Delays
D’Nette Athletics is not responsible for delays caused by:
- Carrier issues
- Weather conditions
- Customs inspections
- High‑volume seasons
- Incorrect shipping information provided at checkout
If your order is delayed beyond the estimated window, contact us and we will assist you.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Packages delivered to the wrong address
- Lost packages due to incorrect address entry
If you entered the wrong address, contact us within 12 hours of placing your order.
Lost, Stolen, or Missing Packages
If your package is marked as delivered but you did not receive it:
- Check with neighbors or household members
- Verify the address provided at checkout
- Wait 24–48 hours (carriers sometimes mark early)
If the package is still missing, contact us at support@dnetteathletics.com within 7 days and we will assist with a carrier investigation.
Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs fees, import taxes, or duties.
These charges:
- Are determined by your country
- Are not included in product prices
- Are the responsibility of the customer
We cannot control or predict these fees.
Order Cancellations
Orders can only be canceled before they are processed.
Once an order has been:
- Submitted to the supplier
- Fulfilled
- Shipped
…it cannot be canceled.
Contact Us
For shipping questions or support, contact us at:
📧 support@dnetteathletics.com
We’re here to help.